eFile & Pay Telephone Scripts

Iowa Withholding Telephone Scripts (pdf)

Iowa Sales Tax Telephone Scripts (pdf)

Iowa Consumer's Use Tax Telephone Scripts (pdf)

Monthly Filers

Use the following scripts for the first two months of each quarter:

First call

Monthly deposit calls after first call

Use the following script for the third month of each quarter:

Quarterly return

Quarterly Filers

First call

All calls after first call

Amending quarterly return

VSP Verified Summary of Payments Report)

VSP

Amending VSP

Monthly Filers

Use the following scripts for the first two months of each quarter:

First call

Monthly deposit calls after first call

Use the following script for the third month of each quarter

Quarterly return

Quarterly Filers

First call

All calls after first call

Amending quarterly return

Annual Filers

Annual return

First call

After First Call

Amending Return