Tax Policy & Communications Division

Department Mission Statement

The Tax Policy & Communications Division believes that a knowledgeable taxpayer complies with the tax laws, which increases revenue collections. New and expanded programs promote voluntary tax compliance through tax information and education services.

Taxpayer Services Section

Audit Services Section

Protests can be resolved through informal settlement or through formal proceedings, including appeals to the Director, the State Board of Tax Review, and the Iowa District Court. Staff or attorneys review protests, obtain information on each case, and represent the Department.

Tax Policy Section

Tax Research & Program Analysis Section

Communications Group

The Communications Unit researches, writes, and produces brochures, guides, news releases, newsletters, tax forms, and audio/visual presentations. It manages Web site content and layout.