Who do I contact?

Federal Emergency Management Agency (FEMA)

• FEMA provides financial assistance and direct services to eligible individuals and households affected by a disaster.
• fema.gov
• Call FEMA directly at 800-621-FEMA (3362).

Iowa Dept. of Homeland Security and Emergency Management (HSEMD)

• HSEMD oversees the Iowa Individual Disaster Assistance Grant Program (IIAGP) and Disaster Case Advocacy (DCA) programs.
• homelandsecurity.iowa.gov/assistance 
• Contact HSEMD Disaster Assistance Programs.

Iowa Insurance Division (IID)

• IID provides resources like the post-disaster insurance claims guide and other helpful information to assist in the recovery process.
• iid.iowa.gov
• Reach out to IID by using this contact form or call 515-654-6600. 

Iowa Workforce Development (IWD)

• IWD oversees the Disaster Unemployment Assistance program.
• workforce.iowa.gov/unemployment/dua
• Call IWD Customer Service at 1-866-239-0843, 8:00 am – 4:30 pm. 

Red Cross

• The Red Cross provides food, clothing, shelter, assistance, and other services.
• redcross.org/local/iowa.html
• Call 1-800-RED CROSS (800-733-2767).

U.S. Dept. of Agriculture (USDA)

•  The USDA oversees agricultural disaster assistance programs.
• farmers.gov
• Contact the USDA - Iowa Rural Development State Office: (515) 284-4663.

U.S. Small Business Administration (SBA)

• The SBA provides disaster survivors low-interest, long-term loans to businesses, homeowners, renters, and private nonprofit organizations.
•  sba.gov
• Call the SBA Customer Service Center at (800) 659-2955.

Your Life Iowa

• Your Life Iowa provides free, confidential support and connects you to mental health resources meant to help you get your life back on track.
• Yourlifeiowa.org
• Call (855) 581-8111 or Text (855) 895-8398.